Terms and Conditions

Last Updated: October 15, 2026

These Terms and Conditions govern your access to and use of veroiseo.com, including all products, services, content, and transactions made through the website.

1. Business Information

The VEROISEO™ brand is owned and operated by:

Legal Company Name: Zhengzhou Yuanxing Network Technology Co., Ltd.
Owner: Tian Maolin
Website: veroiseo.com
Email: service@veroiseo.com
Phone: +86 17665036357
Business Address: Unit S015, Basement Level (-1), Building 11, located north of Xinhua Road and east of Nongye Road, in the urban area of Xinhua Road Subdistrict, Xinmi City, Zhengzhou City, Henan Province, China.

By using this website, you confirm that you have read and accepted these Terms and Conditions.

2. Website Use

You may use this website only for lawful personal or commercial shopping purposes. You agree not to misuse the website, interfere with its operation, access restricted areas, or attempt to obtain information through unauthorized methods.

3. Product Information

We make reasonable efforts to display accurate product descriptions, colors, dimensions, images, and availability. However, slight variations may occur because of screen settings, lighting, manufacturing processes, or material characteristics.

Product information may be updated without prior notice.

4. Orders and Acceptance

Placing an order does not automatically guarantee acceptance. An order becomes effective after payment has been verified and an order confirmation has been issued.

We may refuse, limit, or cancel an order where there is:

  • Incorrect pricing or product information
  • Suspected fraud or unauthorized payment
  • Inventory limitations
  • Incomplete or inaccurate customer details
  • A technical or system error

If we cancel a paid order, the applicable amount will be refunded to the original payment method.

5. Pricing and Payment

All prices are displayed in the currency shown at checkout. Shipping charges, applicable taxes, and other fees will be presented before payment is completed.

Customers are responsible for providing accurate billing and delivery details. VEROISEO™ is not responsible for delays caused by incorrect information supplied by the customer.

6. Order Changes and Cancellation

Customers may request an order change or cancellation within 12 hours after placing the order by contacting:

service@veroiseo.com

After this period, the order may already be in processing or fulfillment and may no longer be changed.

7. Processing and Delivery

Orders are generally prepared within 2–5 business days. During holidays, promotions, or periods of unusually high demand, processing may take up to 6 business days.

Estimated delivery times are:

  • United States: 8–14 business days
  • Canada, United Kingdom, and Australia: 10–16 business days
  • Other destinations: 14–21 business days

Tracking information will be provided when available. Delivery estimates are not guaranteed and may be affected by customs, weather, carrier disruptions, or other circumstances outside our control.

8. Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery.

To request a return, contact service@veroiseo.com with:

  • Order number
  • Product name
  • Reason for return
  • Clear photos where applicable

Items must be unused, undamaged, and returned with original packaging and accessories. Return approval must be obtained before sending any item back.

Approved refunds are generally issued within 5–10 business days after the returned product has been inspected. Original shipping charges may be non-refundable unless the item is defective, damaged, or incorrectly supplied.

9. Damaged, Defective, or Incorrect Products

If your order arrives damaged, defective, or different from what you purchased, contact us as soon as possible with photographs and order details. After review, we may offer a replacement, store credit, or refund where appropriate.

10. Intellectual Property

All website materials, including the VEROISEO™ name, logos, product images, text, graphics, layouts, and designs, are owned by or licensed to Zhengzhou Yuanxing Network Technology Co., Ltd.

No content may be copied, reproduced, modified, distributed, or commercially used without written permission.

11. Privacy

Personal information is handled according to our Privacy Policy. By placing an order or contacting us, you consent to the collection and use of information necessary to process orders, provide support, prevent fraud, and improve our services.

12. Disclaimers

The website and its content are provided for general shopping and informational purposes. We do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

13. Limitation of Liability

To the extent permitted by applicable law, VEROISEO™ and Zhengzhou Yuanxing Network Technology Co., Ltd. are not responsible for indirect, incidental, or consequential losses arising from website use, delivery delays, third-party services, or events beyond our reasonable control.

14. Changes to These Terms

We may revise these Terms and Conditions from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website means that you accept the updated terms.

15. Contact

For questions regarding these Terms and Conditions, please contact:

Zhengzhou Yuanxing Network Technology Co., Ltd.
Owner: Tian Maolin
Email: service@veroiseo.com
Phone: +86 17665036357
Website: veroiseo.com